Coronavirus Update

Dear Customer,

We have been closely monitoring the Coronavirus (COVID-19) pandemic and following the most up-to-date advice from the World Health Organization and local authorities.

ASSA ABLOY Opening Solutions Turkey is taking the Coronavirus situation very seriously and is focused on prioritising the health and safety of our customers, employees and partners. For this reason, we have put in place a series of measures to help ensure our business continues to operate so we can support our customers whilst moderating the risk of the spread of the virus.

International travel ban

The ASSA ABLOY Group has strengthened travel restrictions, and all international business travel is currently prohibited. These travel restrictions apply until March 31 and will then be re-examined.

To help ensure the health and safety of ASSA ABLOY employees, customers and partners, we have stopped all travel to known high risk areas. If employees have travelled to, from or through any of these countries, they must stay away from our premises, and our customers and partners for 14 days, no matter whether they have symptoms or not. We have also asked our employees to undertake only business critical travel and replace in-person meetings with virtual meetings.

All events hosted by ASSA ABLOY will be reviewed based on location and time to assess any risk to employees, customers and partners, in accordance with local health authority guidelines. We will update customers as and when there are further developments.

Recommendations to prevent infection

In line with World Health Organization recommendations, we have provided our employees with information on how to protect themselves against the spread of the virus, and we encourage you to do the same:

  • Frequently wash hands in running water and soap, or sanitize hands with alcohol rub and avoid touching the face.
  • Do not greet each other by shaking hands.
  • Avoid crowded places especially within a closed and confined space.
  • Follow social distancing guidelines keeping two meters away from other people.
  • Cover mouth and nose with inner part of elbow when sneezing and coughing. Afterward, wash your hands (or use alcohol-based sanitizer).
  • Use digital meetings wherever possible.

Stay at home if ill or at risk

We have provided clear guidance to employees that they must stay at home if:

  • Infected or suspect they might be infected. Call the local health authority for advice and inform their direct manager immediately.
  • They have even mild symptoms such as a having a cold, fever, cough or breathing difficulty.
  • A family member has symptoms like having a cold, fever, cough or breathing difficulty.
  • They belong to a high risk groups identified, or if you have a family member that belongs to one of the risk groups and if your job can be done from home and you have the necessary equipment (laptop etc.) you are allowed to work from home after agreement with your manager.

Working environment

There has been a drastic change to our working environment in order to protect the health & safety of our employees and we are following local authority guidelines on working from home. Within our manufacturing facilities, we have implemented a series of measures within our operations to continue to operate in a safe way. We have introduced social distancing procedures within the sites, in some cases we have split production into night and day shifts to limit the number of employees in our facilities, we have introduced more rigorous cleaning protocols for hands, tools and surfaces and have adequate staffing to manage the demand ensuring we deliver orders.

Any onsite visitors will be screened for fever and are requested to complete a declaration regarding their recent travel and if they have been in contact with anyone that has tested positive for COVID-19. We have introduced processes where all our visitors go through security checkpoints, should a visitor be seemed high risk, they will unfortunately be asked to leave the site.

Business continuity

All ASSA ABLOY premises are subject to local health authority guidelines and actions to contain the spread of COVID-19. All offices have remote worker capabilities should a location be placed under quarantine.

We are continuously assessing the business continuity and preparedness plans of our local sites and also our third party partners to reduce the risk of any disruption to our customers due to a virus outbreak.

We will continue to update you as the situation changes and thank you for your understanding and support.

Kind regards,

Neil Vann

Executive Vice President and Head of EMEA